Customer stories
Enterprise AI cultivates development application for Blacktown City Council
Blacktown City Council partners with Enterprise AI to launch DAISY, a Microsoft-powered AI system improving development application efficiency, reducing enquiries, and accelerating assessment timeframes across NSW councils.
By Alvin Paronda · · 1 min read
The solution, DAISY, was introduced to cut down on development application assessment timeframes.
James Masella (Enterprise AI) Credit: Enterprise AI
Blacktown City Council has partnered with Enterprise AI to modernise the development application process through the implementation of DAISY, an AI-powered platform built on Microsoft technologies.
Designed to address increasing application volumes and resource pressures, the solution helps streamline applicant enquiries, automate administrative tasks, and improve assessment efficiency across council operations.
Powered by technologies including Microsoft Azure AI and Azure API Management, DAISY provides applicants with clearer planning guidance while supporting council staff through intelligent automation and faster application processing.
Early results indicate improved application quality, reduced enquiry volumes, and shorter assessment timeframes, highlighting the growing role of AI in transforming local government services across Australia.
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Enterprise AI cultivates development application for Blacktown City Council – ARN
