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VIP client hospitality: what B2B brands can learn from big takeovers

US B2B brands are buying out theme parks to reward clients. Here's how Australian companies can plan VIP hospitality that builds relationships.

By UBE Marketing Team · · 3 min read

Every B2B company eventually faces the same question at a big event: you have your best clients, top partners or highest-performing sellers in one city. What do you do with them after the sessions finish?

Event Marketer recently looked at a striking answer from several US brands: buying out a theme park for the night. The scale is not something most Australian companies will replicate, but the thinking behind it is worth unpacking.

What's happening

Event Marketer reports that B2B brands are using Orlando's theme parks as hospitality platforms alongside user conferences and internal events:

  • Batteries Plus moved its annual Sales Achievement Event for franchisees to Orlando in 2026 and hosted an afternoon at Epcot for top sellers and their families, with brand leaders stationed around the park for conversations.
  • Paycom, a long-time exhibitor at the SHRM Annual Conference & Expo, took over Disney's Hollywood Studios for an evening with clients, their guests and invited prospects. The night included ride access, food and drink, branded touchpoints and a gamified passport that rewarded interaction with prizes.
  • SAP bought out Magic Kingdom on the final evening of its Sapphire and ASUG conference in Orlando, with a private concert and free shuttles from official conference hotels.

The common goals, according to the article, are rewarding performance, building culture and deepening relationships with customers and prospects.

What it means for event marketers in Australia

Australia does not have an Orlando, and most local B2B budgets will not stretch to a full park buyout. But the principles transfer well to what we have: harbourside venues, galleries, wineries, sporting venues and restaurants that can be booked privately.

Three things make these examples work. First, exclusivity: guests get access the public cannot. Second, proximity to leadership: Batteries Plus positioned executives around the park, turning hospitality into relationship time. Third, ease: SAP's shuttle service is a small detail that removes a real barrier.

For Microsoft partners and tech companies, a well-run VIP evening alongside a major industry conference can be more memorable than the conference itself. Mixing prospects with satisfied clients, as Paycom did, is also powerful. Peers tend to sell more convincingly than your sales team.

One local consideration: many Australian enterprise and government buyers work under strict gifts and hospitality policies. Check expectations before inviting, and make sure the event has clear business value.

How to put it to work

  1. Decide who the event is for. Rewarding top clients, nurturing prospects and recognising partners are different goals. Design the guest list and format for one primary purpose.
  2. Look for after-hours access. Museums, aquariums, stadium tours and private dining rooms often offer exclusive evening bookings at a fraction of a full buyout.
  3. Place your leaders deliberately. Brief executives on who is attending and which conversations matter. Spread them across the venue rather than letting them cluster.
  4. Remove friction. Arrange transport from the conference venue or hotels, keep the run sheet simple and make it easy to leave at a reasonable hour.
  5. Add a light gamified element. A simple passport or challenge gives guests a reason to explore and interact with your team.
  6. Follow up within a week. A personal note from the leader each guest met is the bridge between a great night and a stronger account.

These evenings work best as part of a planned program of B2B events and demand generation, not as standalone parties.

How UBE Marketing can help

UBE Marketing is a Sydney marketing and events agency founded by Alvin Paronda, and client hospitality is one of the ways we help B2B brands build relationships that last. We produce VIP dinners, cocktail evenings and exclusive hospitality events in Australia for B2B tech companies and brands. We source venues, manage guest lists and design experiences that give your leadership real time with the people who matter. See our event marketing services or contact us.

Frequently asked questions

What makes a good B2B client hospitality event?

Exclusive access, time with your leadership and an easy experience for guests. The best events give clients something they could not buy as a ticket, while creating relaxed space for conversations that strengthen the relationship.

Should you invite prospects to client hospitality events?

It can work well. Mixing prospects with happy clients lets prospects hear about your company from peers. Event Marketer reports Paycom invited both clients and prospects to its theme park evening. Be mindful of gift and hospitality policies, especially for government and regulated buyers.

How do you measure the ROI of a VIP hospitality event?

Track which target accounts attended, which leaders they met, and what happened to those relationships afterwards, such as renewals, expansions and new meetings. Hospitality rarely closes deals on the night, so measure over months.

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